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    Support for Installers

    Our technical support service is designed to meet the needs of all Professional Integrators. 

    FAAC has developed a range of dedicated services to simplify your work and ensure flawless installations.

    With our specialised tools, you can rely on top-level technical assistance at every stage of your project.

    FAAC’s support services for installers include:

    • Specialised Technical Support Site

    • Technical Support Email

    • Phone Assistance Line

    • On-Going Customer Training

    • Site Support*

    SIMPLER, CLEARER AND FASTER SUPPORT

    Find out how to get FAAC Technical Support

    FAAC Technical Assistance Portal

    FAAC Technical Support Site

    Our dedicated support site is reserved for professional installers and provides practical, efficient solutions for all your needs — from fast, personalised support to training courses and manual consultation.

    Go to dedicated page
    FAAC Technical Assistance Telephone

    TELEPHONE SUPPORT

    Our technical support team are available by calling 071 9663893 / 01 4699115. This support service is reserved for professional and registered installers and specialists only. 

    End users should consult their local FAAC Professional for support with their FAAC product. For architects or specifiers please feel free to contact our team to discuss any FAAC solution or if specification support is needed. 

    The service is available Monday to Thursday, from 9:00AM to 5:30 PM and on Friday from 9:00PM to 4:30PM.

    FAAC_Services_Installer_Technical_Assistance_Whatsapp_Community

    SYSTEM & STANDARDS TRAINING

    We regularly hold system training courses designed for Installers starting out in the industry or those who wish to polish their skills.

    These courses cover the entirety of our FAAC product portfolio as well as some of our partner manufacturers. We also regularly hold standards training in conjunction with our partners from the DHF.   

    Register your interest via the link below to book your place on the next course of your choice. These course fill extremely fast so register now to void disappointment.

    FAQ

    Frequently asked questions